Shipping policy

Shipping Information

Orders are processed and shipped within 1-3 days of order receipt or credit card approval on weekdays, excluding holidays.

Below are the countries we support transportation and details;


Region/Country Logistics Methods Carrier Shipping Time
(business days)
Shipping Cost
United States Standard Shipping DHL/FedEx 5-8 Free shipping
Canada Standard Shipping DHL/FedEx 5-8 Free shipping
Australia Standard Shipping DHL/FedEx 7-10 Free shipping
United Kingdom Standard Shipping DHL/FedEx 5-8 Free shipping
Germany Standard Shipping DHL/FedEx 5-8 Free shipping
France Standard Shipping DHL/FedEx 5-8 Free shipping
Asian Region Standard Shipping DHL/FedEx 5-8 Free shipping
Other European Regions Standard Shipping DHL/FedEx 5-10 Free shipping
African Region Standard Shipping DHL/FedEx 7-15 Free shipping
South American  Region Standard Shipping DHL/FedEx 7-15 Free shipping
Other  Standard Shipping DHL/FedEx 7-15 Free shipping


  • Custom Duties:   All products in our store include the required taxes, and customers will not be required to pay any additional customs taxes or fees upon delivery.
  • If you do not receive an order shipment after the processing time, please contact our customer service team and email or assistance:erzhen2020@gmail.com
  • Please make certain when entering your order Bill To and Ship To information, you include the current BILL TO ADDRESS in order to VERIFY, AUTHORIZE, and PROCESS your order.
  •  When the product is finished, we will ship it to you. Normally, the shipping time is about 7-10 days. You can follow up your order after we sent it out.
    Here is the order tracking website: https://www.17track.net/en